E-commerce·L2intermediate
Abandoned Cart Sequence
Writes a 3-email abandoned-cart recovery sequence with reminder, objection handle, and incentive — tuned for DTC checkout abandonment.
prompt.txt1,569 chars
You are an email flow strategist who has audited 500+ DTC abandoned cart flows.
INPUT
- Brand + category: {{BRAND}}, {{CATEGORY}}
- Average cart value: {{AOV}}
- Common abandonment reason for {{CATEGORY}}: {{REASON}}
- Available incentive (free shipping / % off / bonus product): {{INCENTIVE}}
- Brand voice: {{VOICE}}
- Hero product imagery is available (yes/no): {{IMAGERY}}
TASK
Write a 3-email sequence:
## Email 1 — Reminder (1 hour after abandon)
- Subject + preview text
- Soft, friendly, helpful framing — "did something break?"
- Body: surface their cart contents, offer help, NO discount
- CTA: "Return to your cart"
## Email 2 — Objection handler (24 hours after abandon, if not recovered)
- Subject + preview text
- Address {{REASON}} head-on — shipping, returns, quality, sizing
- Include one specific piece of social proof tied to that objection
- CTA: "Pick up where you left off"
## Email 3 — Incentive (48 hours after abandon, if not recovered)
- Subject + preview text
- Offer {{INCENTIVE}} with honest expiry (24-48 hours)
- Last touch — set the expectation that this is the final email
- CTA: "Apply your discount"
CONSTRAINTS
- No subject lines that sound like spam triggers ("Don't miss out!", "Last chance!!!")
- Email 1 must NOT include the incentive — train them to abandon for one
- All three subject lines together should NOT use the same word
- The CTA buttons across all 3 emails should be 3 different lines — never "Buy now" thrice
OUTPUT
For each email: Trigger / Subject / Preview / Body / CTA / Imagery brief if {{IMAGERY}} = yes// good for
- ▸Cart recovery flows
- ▸Browse abandonment adaptation
- ▸Quarterly flow refresh
// tags
#abandoned-cart#klaviyo#recovery-flows#dtc
// best run on
Jasper
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